Monday, January 22, 2024

The first shall be last and the last first

I’m not impressed by company’s mission statement, or corporate objectives, nor the market share they may have carved out for themselves. What impresses me most about a company or organization is how they treat their clients and user base. Recently, I’ve had the opportunity to experience the performance of the user support team of two IT companies; one of which I truly respect and the other, not so much.

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